Shipping & Returns
Affordable Jewellery & Beads will exchange goods or refund the purchase price
if they were damaged or faulty when purchased. We want our customers to
be satisfied with their purchase, if you are not happy with the goods
received please contact us and we will happily refund the purchase
price or exchange goods within 30 days of receipt .
In the unlikely event, you receive a damaged or defective product, we will refund the original product price and delivery via the original form of payment. If you request a replacement, we will only despatch your replacement item of choice, after we receive the return, at our cost. Damaged goods must be returned within 14 days of receipt. If a product is later found to be faulty, normal warranty conditions apply for that product.
Products found to be non-defective will incur the delivery costs of returning the item to Affordable Jewellery & Beads
It is your responsibility to enter the correct shipping details when ordering products.
Affordable Jewellery & Beads may provide you with an estimated delivery date for your order. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with Australia Post who we believe will always do their best to deliver products by the estimated delivery date.
We will not accept liability for any loss or damage arising from late delivery, or for items lost or damaged after delivery.
You agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel your order
If for some reason you don't receive your order contact us via email or phone and we will do our best to track down your order.
International Customers
In the unlikely event, you receive a damaged or defective product, we will refund the original product price and delivery via the original form of payment. If you request a replacement, we will only despatch your replacement item of choice, after we receive the return, at our cost. Damaged goods must be returned within 14 days of receipt. If a product is later found to be faulty, normal warranty conditions apply for that product.
Products found to be non-defective will incur the delivery costs of returning the item to Affordable Jewellery & Beads
It is your responsibility to enter the correct shipping details when ordering products.
Affordable Jewellery & Beads may provide you with an estimated delivery date for your order. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with Australia Post who we believe will always do their best to deliver products by the estimated delivery date.
We will not accept liability for any loss or damage arising from late delivery, or for items lost or damaged after delivery.
You agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel your order
If for some reason you don't receive your order contact us via email or phone and we will do our best to track down your order.
International Customers
Some countries (
We advise that you contact the relevant government body in your country
(e.g. Customs & Excise) for information on what these charges might be.
By law, we have to declare the status (i.e. "merchandise" ) and
the value of each parcel accurately. It is a criminal offence for us to make a
false Customs declaration, so PLEASE do not ask us to mark your parcel as a
gift or underestimate the value as we cannot do it! Thank you for your
understanding.
.jpg)
